Privacy Policy

Merch Supply LLC

Last updated: 1/26/2026

This Privacy Policy describes how Merch Supply LLC (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website (the “Site”), hosted on Shopify.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

Web browser type
IP address
Time zone
Cookies installed on your device

As you browse the Site, we collect information about:

The pages or products you view
Websites or search terms that referred you to the Site
How you interact with the Site

This information is referred to as Device Information.

2. Order Information

When you make or attempt to make a purchase through the Site, we collect certain information from you, including:

Name
Billing address
Shipping address
Payment information (processed securely through Shopify and third-party payment providers)
Email address
Phone number
Uploaded artwork or design files for DTF transfers

This information is referred to as Order Information.

3. How We Use Your Personal Information

We use the information we collect to:

Fulfill and ship your orders
Process payments
Communicate with you regarding your order
Provide customer support
Screen orders for potential fraud or risk
Improve and optimize our Site
Send marketing or promotional emails (only if you opt in)

4. Shopify & Third-Party Services

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services.

Your data is stored through Shopify’s data storage, databases, and general Shopify application. Payment information is encrypted and processed through Shopify-compliant payment gateways.

We may also share your information with trusted third parties such as:

Payment processors
Shipping and fulfillment providers
Analytics and marketing tools (such as Google Analytics)

These providers only receive information necessary to perform their services.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

Enable core website functionality
Remember your preferences
Understand how customers use our Site
Improve performance and user experience

You can choose to disable cookies through your browser settings, but some features of the Site may not function properly.

6. Artwork & Uploaded Files (DTF Transfers)

Any artwork or design files uploaded to our Site are used solely for the purpose of fulfilling your order.

Merch Supply LLC does not sell, distribute, or reuse your artwork without your permission.
Files may be stored temporarily for order fulfillment, reprints, or quality control.

7. Data Retention

We retain Order Information for our records unless and until you ask us to delete this information, except where we are required to retain it for legal, accounting, or tax purposes.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections or deletion of your personal information
Opt out of marketing communications

If you would like to exercise these rights, please contact us using the information below.

9. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. All payment data is encrypted and processed securely through Shopify and its approved payment providers.

However, no method of transmission over the Internet or electronic storage is completely secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations. Updates will be posted on this page.

11. Contact Information

For more information about our privacy practices or if you have questions, please contact us at:

Email: info@merchsupply.store
Business Name: Merch Supply LLC